Questions & Answers with Don Aro
Troy: Congratulations on securing the highest level of AMEA certification, your Certified Equipment Appraiser (CEA) status, and passing your USPAP (Uniform Standards of Professional Appraisal Practice) training course! How do you see the value of this?
Don: Thank you! Becoming a certified AMEA appraiser and having passed my USPAP training, allows me to offer top-level appraisal services to my customers, which expands the ways in which I can be of service to them.
Troy: How long have you been in the machine buying/selling business?
Don: I’ve been in the business just over 10 years and what a great experience it has been. We have the best customers and I'm lucky to be able to work with them each day!
Troy: What is the one thing you enjoy most about your job?
Don: The thing I enjoy most is exceeding the expectations of my customers & colleagues. After you buy or sell a machine from our team, I want you to be blown away by your experience and to not think twice about who to call next time. This is the type of service I like to receive when I’m a customer, and I hope to provide that same experience to those customers who put their trust in me.
Troy: What do you like most about the industry?
Don: Just how hardworking the people of this industry are. I’d always heard that manufacturing is the backbone of America, but it wasn’t until I started working daily with those manufacturers that I realized what that meant. I’m really happy to be able to play a small role in helping this industry continue to thrive & grow.
Troy: How does being a member of the AMEA (Association of Machinery and Equipment Providers) help you develop professionally?
Don: I see it as another area of growth, and I believe it adds another layer of legitimacy to what I do every day. Most importantly, it gives me another way in which I can help my customers and their companies.
Troy: Tell me a little bit about your background.
Don: I was born in Baltimore, Maryland. I graduated from the University of Maryland. Go Terps! After college, I spent a few years working for the Baltimore Orioles (working for, not playing for). I’ve always been a huge sports fan, so this was a dream job at the time. After my time with the Orioles, I started here at CMS. The past 10 years have been great both professionally & personally – I’ve gotten married, moved a few times & most recently welcomed my first child, my son Chase, into the world. Selling machines is great, but I’d choose being a dad any day of the week.
Troy: Thanks for your time, Don. Congratulations on achieving your new level as an appraiser, and we look forward to seeing your family grow and your professional life thrive.
